Report Errors and Make Suggestions

Report Errors:

If you need help with research, using the library, or finding an item, email reference@lasell.edu.

Having trouble accessing an online resource?

Click here if you are having TROUBLE LOGGING IN.

If you are having a problem accessing an online resource after logging in with your library barcode, let us know by submitting a ticket to reference@lasell.edu.

To help us quickly resolve your issue, be sure to include the following things when submitting a ticket:

      1. Name of the item or database you were trying to access
      2. Detailed description of problem, including how you tried to access it (i.e., searching Laser Search, through a Research Guide, etc.)
      3. Screenshot, if you can (a picture is worth a thousand words!)

We may need to follow up with addition questions or clarification in order to resolve the issue.

Make Suggestions:

Know a book, journal, or online resource we should add to our collection? Let our Subject Liaisons know! Email reference@lasell.edu.